STORE POLICY

Last Updated: November 5, 2026

 

These Terms of Service ("Terms") govern your access to and use of the Biteco website, https://bitecogear.com, including all purchases, products, services, and content offered through our Website.

Throughout these Terms, "BITECO GEAR," "BITECO," "we," "us," and "our" refer to BITECO GEAR. "You" and "your" refer to any visitor, customer, or user of our Website.

By visiting our Website, browsing our products, or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

​

1. GENERAL CONDITIONS

By using our Website, you represent that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian if required by law.

You agree not to use our Website or products for any unlawful or unauthorized purpose.

You may not violate any applicable laws or regulations while using our services.

We reserve the right to refuse service, cancel orders, or restrict access to our Website when reasonably necessary and as permitted by applicable law.

​

2. PRODUCTS AND SERVICES

Biteco offers apparel, accessories, equipment, and other products designed for working dogs and their handlers.

Our product offerings may include:

• Working dog apparel and accessories.

• Handler clothing and lifestyle apparel.

• Hats, patches, and other accessories.

• Tactical-inspired products and merchandise.

• Other products related to the working dog community.

We make reasonable efforts to display product descriptions, images, colors, and specifications accurately.

However, actual product colors and appearances may vary depending on screen settings, manufacturing processes, materials, and other factors.

We reserve the right to modify, discontinue, or update products at any time without prior notice.

​

3. MADE-TO-ORDER PRODUCTS

Certain Biteco products are made to order through third-party production and fulfillment providers, including Printify and its production partners.

This means products may not enter production until after an order has been placed.

Production times may vary depending on product availability, fulfillment location, order volume, and manufacturing schedules.

Because products may be manufactured specifically for each order, certain purchases may be subject to additional restrictions regarding returns and exchanges.

Please review our Returns & Refunds Policy before placing an order.

​

4. PRICING AND PAYMENT

All product prices are displayed on our Website in the applicable currency shown at checkout.

We reserve the right to change product prices, promotions, discounts, and shipping charges at any time without prior notice.

The price charged for an order will generally be the price displayed at the time the order is submitted, subject to applicable law.

By placing an order, you agree to provide accurate and complete billing and payment information.

We reserve the right to cancel or refuse orders involving suspected fraud, unauthorized transactions, pricing errors, or other legitimate business concerns, subject to applicable law.

Payments are processed through third-party payment providers. BITECO GEAR does not intentionally store complete payment card numbers or security codes on its own systems.

​

5. ORDER ACCEPTANCE AND CANCELLATIONS

After placing an order, you may receive an order confirmation email.

This confirmation does not necessarily mean that your order has entered production or that it cannot be canceled.

Orders may be processed for production shortly after purchase.

If you need to request a cancellation or change, please contact us as soon as possible.

Once an order has entered production or shipped, we may be unable to cancel or modify it.

We reserve the right to refuse or cancel orders when necessary, including orders suspected of being fraudulent or placed using incorrect pricing or product information.

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

​

6. SHIPPING AND DELIVERY

Biteco uses third-party production and fulfillment providers to manufacture and ship certain products.

Shipping times and delivery estimates vary depending on the product, production location, destination, shipping method, and carrier.

Any shipping estimates displayed on our Website are estimates and are not guaranteed delivery dates.

Some orders may ship in multiple packages or from different fulfillment locations.

Customers are responsible for providing accurate shipping information at checkout.

For additional details, please review our Shipping Policy.

​

7. RETURNS, REFUNDS, AND REPLACEMENTS

Customer satisfaction is important to Biteco.

If an order arrives damaged, defective, or incorrect, please contact us within the timeframe outlined in our Returns & Refunds Policy.

We may request photographs, order information, or additional documentation to evaluate a claim.

Depending on the circumstances, an eligible issue may qualify for a replacement or refund.

Because many of our products are made to order, we generally cannot accept returns or exchanges for customer-selected incorrect sizes, colors, or changes of mind.

Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.

Please review our complete Returns & Refunds Policy for additional information.

​

8. PRODUCT USE AND SAFETY

Biteco offers products intended for working dogs, handlers, and members of the working dog community.

Customers are responsible for determining whether a product is suitable for their intended use.

Product descriptions, photographs, and marketing materials are provided for informational purposes and should not be interpreted as a guarantee of performance, safety certification, or suitability for a particular operational purpose.

Unless specifically stated in a product description, our products should not be assumed to be certified protective equipment, load-bearing equipment, restraint equipment, or safety-rated gear.

Customers should inspect products before use and discontinue use if damage, deterioration, or defects are identified.

Always use appropriate equipment and follow applicable safety procedures when working with dogs.

​

9. INTELLECTUAL PROPERTY

All content on the Biteco Website, including but not limited to:

• Brand names and logos.

• Product designs and graphics.

• Photographs and images.

• Written content and descriptions.

• Website layouts and branding.

• Marketing materials.

is owned by Biteco or used with appropriate authorization and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission.

Unauthorized use of Biteco branding, designs, or intellectual property is prohibited.

​

10. USER COMMENTS AND SUBMISSIONS

If you submit reviews, feedback, suggestions, photographs, or other content to Biteco, you represent that you have the right to provide that material.

By voluntarily submitting content, you grant Biteco a non-exclusive, royalty-free license to use, reproduce, display, and share that content in connection with our business and marketing, subject to applicable law and any permissions required for identifiable individuals.

We reserve the right to remove or decline content that is unlawful, misleading, abusive, offensive, or otherwise inappropriate.

We are not obligated to keep submitted comments confidential or provide compensation for unsolicited suggestions.

​

11. THIRD-PARTY SERVICES AND LINKS

Our Website may use or link to third-party services, including:

• Printify and its production partners.

• Payment processing providers.

• Shipping and delivery carriers.

• Website hosting and e-commerce platforms.

• Analytics and marketing services.

• Social media platforms.

These third-party services operate independently and may be governed by their own terms, conditions, and privacy policies.

BITECO GEAR is not responsible for the independent practices, policies, or content of third-party websites and services.

Your use of third-party services may be subject to additional terms established by those providers.

​

12. PROHIBITED USES

You agree not to use our Website or services to:

• Engage in unlawful activities.

• Violate applicable local, state, federal, or international laws.

• Infringe upon intellectual property rights.

• Submit fraudulent or misleading information.

• Transmit malicious software or harmful code.

• Attempt to interfere with Website security or functionality.

• Collect or misuse personal information belonging to other users.

• Engage in conduct that could damage BITECO GEAR or its customers.

We reserve the right to restrict or terminate access for prohibited activities, as permitted by law.

​

13. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Website and services are provided on an "as is" and "as available" basis.

We make no guarantees that:

• The Website will always be available without interruption.

• All information will always be completely accurate or current.

• Products will meet every individual customer's expectations.

• Third-party services will operate without errors or interruptions.

Product warranties, if any, are limited to those expressly provided by BITECO GEAR or the applicable manufacturer.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

​

14. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Biteco and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our Website or products.

This includes, where legally permitted, loss of profits, loss of data, business interruption, or other indirect losses.

Our liability will not be excluded or limited where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits liability for matters that cannot legally be limited.

​

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Biteco, its owners, affiliates, employees, and service providers from claims, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our Website or services.

This provision does not apply to the extent that a claim results from conduct for which applicable law prohibits indemnification.

​

16. PRIVACY

Your use of our Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and share personal information when you visit our Website or make a purchase.

Please review our Privacy Policy for additional information.

​

17. GOVERNING LAW

These Terms of Service will be governed by and interpreted in accordance with the laws of the State of Wisconsin, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Any disputes will be handled in accordance with applicable law.

​

18. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Updates will be posted on this page with a revised "Last Updated" date.

Your continued use of our Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

We encourage customers to review this page periodically.

​

19. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us through our Website.

BITECO GEAR

Website: https://bitecogear.com

Email:Varrikon@gmail.com

Thank you for supporting Biteco.